1. How can I place an order?
You can place an order directly through our website by adding products to your cart and completing the checkout process.

2. Do you offer Cash on Delivery (COD)?
Currently, we offer prepaid payment options only.

3. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.

4. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order through the Tracking Shipment option on our website.

5. Can I cancel my order after placing it?
Yes, orders can be cancelled before they are shipped.

6. How can I contact customer support?
You can reach us via email, phone, or the contact form available on our website.

7. What is the minimum order quantity (MOQ)?
MOQ depends on the product category. Please contact our business support team for detailed information.

8. Who should I contact for business-related support?
For business inquiries, please contact arun.yadav@contecmed.com

9. What payment methods do you accept?
We accept UPI, debit cards, credit cards, and net banking.
Cash on Delivery (COD) is available on eligible products only.